Halbena Privacy Policy

Halbena

Last updated: May 28, 2026

This Privacy Policy explains how Sol Way (developer/publisher) accesses, collects, uses, shares, retains, and deletes data when you use Halbena, a location-based real-time puzzle game.

1. Scope and policy label

This page is the official Privacy Policy for Halbena on app store listings and in-app references.

2. Data we access and collect

Depending on your gameplay and account setup, Halbena may access or collect:

• Account and identity data (such as email, account ID, and authentication provider details from email, Google, or Apple sign-in).
• Precise or approximate location data (GPS coordinates and movement-related context) needed for core location gameplay.
• Camera/scanning input (for QR or visual puzzle scan flows when you actively use scan features).
• Device and network data (such as device model, OS version, app version, IP address, language, and connection metadata).
• Realtime and team session data (such as multiplayer presence, team activity state, puzzle progress, and game events).
• Support and communication data (messages sent to support, diagnostic details, and notification delivery metadata).

3. How we use data

• Provide core gameplay features, including map exploration, puzzle progression, and route-based session flow.
• Enable account sign-in, profile continuity, and secure authentication.
• Power realtime multiplayer and team interactions over socket/WebRTC-style services.
• Deliver app notifications and service updates.
• Detect abuse, enforce fairness/security, troubleshoot issues, and improve game quality.

4. Data sharing and third parties

We do not sell personal data. Data may be shared with trusted service providers that support core operations, including Firebase and OneSignal, subject to contractual data protection obligations.

5. Permissions and sensitive data handling

• Location: requested to enable core location-based game mechanics.
• Camera: requested only for puzzle/scanning features you choose to use.
• Notifications: used for gameplay updates, team activity, and operational alerts when enabled.

6. Security safeguards

• Data is transmitted using encryption in transit (for example, HTTPS/TLS).
• Access to personal and sensitive data is limited to authorized personnel and processors on a need-to-know basis.
• We maintain reasonable technical and organizational controls to reduce risks of unauthorized access, alteration, disclosure, or loss.

7. Retention and deletion policy

We retain data only as long as required for gameplay functionality, account management, security, legal obligations, and dispute resolution. Crash logs are retained for up to 90 days. Inactive accounts may be retained for up to 24 months before deletion or anonymization, subject to legal requirements. You can delete your account through the app, and you can also contact support for assistance with deletion requests.

8. Privacy contact point

For privacy questions, access/deletion requests, or complaints, use the contact details listed below.

9. Children and regional compliance

Halbena is intended for users aged 13+. If you believe a child has submitted personal data without proper consent where required by law, contact us so we can review and take appropriate action.

10. Policy availability and updates

This policy is publicly accessible on an active URL and is not publicly editable. We may update this policy periodically; when we do, we will update the date shown above.