Privacy Policy

بۆرسەی زێڕ Borsa Gold — by Solway

This Privacy Policy explains how Solway ("we", "us", "our") collects, uses, shares, and protects your information when you use the Borsa Gold mobile application (listed on Google Play as بۆرسەی زێڕ Borsa Gold) and related services (the "App").

Borsa Gold provides live and cached gold, silver, and currency market prices and related market content. By using the App you agree to the practices described in this policy. If you do not agree, please do not use the App.

1. Who We Are

The App is operated by Solway. For any privacy questions or requests, contact us at info@sol-way.com (see the Contact section below).

2. Information We Collect

We collect only the data needed to operate the App. We do not sell your personal data.

Category	Examples	When collected
Account & profile	Email address, display name, and profile photo URL provided by Google Sign-In or Sign in with Apple	When you create an account or sign in
Authentication identifiers	Google/Apple OAuth subject ID, Firebase Authentication user ID	When you sign in
Subscription & trial data	Trial status, trial start/end dates, subscription status and end date, account block status	While you use the App
Device & technical data	IP address, request timestamps, API endpoints accessed, basic error/diagnostic logs	Automatically when the App contacts our servers
On-device session data	Sign-in session tokens stored locally on your device	Stored on your device, not on our servers

Market prices and content shown in the App (gold, silver, and currency rates) are general, non-personal market data and are not linked to your identity.

Guest mode: You can browse public market snapshots without signing in. In guest mode we do not collect account or profile data; only standard server/security logs described above may be recorded.

3. How We Use Your Information

To authenticate you and secure access to your account.
To provide app features, including market prices, news, and related content.
To manage free trials and subscriptions, and to apply access restrictions when a trial or subscription ends.
To provide customer support and respond to your requests.
To maintain security, prevent fraud and abuse, debug issues, and keep the service reliable.
To comply with legal obligations.

4. How Your Information Is Shared

We share data only with the service providers needed to run the App, and only as described here:

Provider	Purpose
Google (Google Sign-In, Firebase Authentication)	User authentication and account identity
Apple (Sign in with Apple)	User authentication for Apple accounts
Hosting / server infrastructure	Running the backend API and storing account and subscription data
Market data sources	Providing gold, silver, and currency price information shown in the App (non-personal market data)

We may also disclose information if required by law, regulation, or valid legal process, or to protect the rights, safety, and security of our users and our service. We do not sell or rent your personal information to third parties for advertising.

5. Data Retention

Account, profile, and subscription data are kept while your account is active.
After you delete your account, profile and subscription data are removed promptly; a non-identifiable sign-in identifier may be retained for up to 3 years to prevent automatic re-creation of a deleted account.
Standard server and security logs (which may include IP address) are typically retained for up to 90 days, unless a longer period is required by law.

6. Your Rights & Account Deletion

You can request access to, correction of, or deletion of your personal data. You can delete your account and associated data at any time — directly in the App (Settings → Delete account) or by emailing us. For full step-by-step instructions and details of exactly what is deleted or retained, see our Account & Data Deletion page.

7. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS/TLS) and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Payments

Borsa Gold does not store payment card numbers. Subscription purchases, if any, are handled outside the App; please refer to your payment provider for billing records.

9. Children's Privacy

The App is not directed to children under the age of 13 (or the minimum age required in your country), and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

10. International Users

Your information may be processed and stored on servers located in countries other than your own. By using the App, you consent to such processing in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date below. Continued use of the App after an update constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your data, contact Solway at:

Email: info@sol-way.com
Phone / WhatsApp: +964 774 756 3424
Telegram: @BG_2026

See also our Support and Account & Data Deletion pages.

Last updated: 2026-06-26

Contact

Phone: +964 750 228 9291
Email: info@sol-way.com